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Owned and operated by The Curated Childhood, we are happy to answer questions about our products or your order.
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Frequently Asked Questions
How long does shipping take?
We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. You will receive tracking details once your order ships.
How do I track my order?
Once your order ships, we will send a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your doorstep. If you have any trouble locating your tracking info, send us an email and we will get it sorted.
What is your return policy?
We offer 30-day returns on eligible items. If something is not quite right with your sterilizer, sound machine, bathtub, or changing station, please refer to our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different one?
We are happy to help with exchanges within our 30-Day Returns window. Please contact us with your order number and the item you would like instead, and we will walk you through the process step by step.
How do I choose the right baby product for my needs?
Every nursery setup is a little different. If you are deciding between our bottle sterilizers, sound machines, bathtubs, or changing stations, send us a message describing your space and routine. We can offer personalized suggestions based on what works best for your family.
Are your products safe for newborns?
Our baby bathtubs, sterilizers, sound machines, and changing stations are designed with little ones in mind from day one. Each product listing includes detailed specifications and age recommendations so you can make a confident choice for your nursery.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Family-First Care
Every product is selected with the safety and comfort of babies and parents in mind.
30-Day Returns
Not the right fit for your nursery? Our return policy gives you peace of mind with every purchase.
